Part-Time Referral Coordinator - Pediatric Specialty Referral Services

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what’s possible for the patients we serve – a promise we share with the professionals who make up our team.

Ranked by U.S. News & World Report as the number one hospital in California – and among the top five in the country – UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.


Department Description:

UCSF Benioff Children’s Hospital is recognized throughout the world as a leader in health care, known for innovation, technology and compassionate care.For more than a century, we have offered the highest quality medical treatment.Today, we are one of the top children’s hospitals in the nation, according to a ranking by U.S. News & World Report. Our 180-bed UCSF Benioff Children’s Hospital is a “hospital within a hospital” with more than 150 specialists in more than 40 areas of medicine.

Job Summary:

The Practice Coordinator (PC) is primarily responsible for representing the administrative team as the public face of the Practice and works closely with the administrative, clinical and management teams to support practice operations and customer service recovery and intervention efforts. S/he provides support to all functions of the administrative teams including but not limited to: CRM messages, telephone encounters, referrals, APeX in-baskets, scanning, filing, authorizations, and billing.

The PC is responsible for the maintenance of all routine clerical operations and communications. S/he adheres to the UCSF House and Telephone Standards and is sensitive to the needs of patients, staff and providers at all times. The PC is a team player who works closely with others and who is flexible in dealing with the changing priorities. S/he is a self-reliant individual who synthesizes his/her knowledge of practice operations in order to problem-solve, prioritize and facilitate complex transactions in the course of his/her daily activities.

This position makes a difference for patients in an outpatient care unit by providing excellent customer service, facilitating and ensuring the accuracy of the information flow between medical, hospital staff and departments to maximize unit efficiency. The PC is required to work at any UCSF campus as needed and scheduled.

Link for qualifications and to apply

Last updated by Neha Sharma Jan 30.

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