Program Coordinator - Boston, MA

The Division of Global Populations and Infectious Disease Prevention (The Division) within the Massachusetts Department of Public Health (DPH) coordinates Tuberculosis prevention and intervention efforts as well as public health services for newly arrived refugee populations.

The Division is seeking a highly motivated, dynamic Program Coordinator II to coordinate and supervise Community Health Worker services, support the public health infectious disease response for those with Tuberculosis conditions, coordinate outreach efforts to ensure timely access to quality health assessment services and public health follow-up for refugees arrivals, as well as contribute to the Division’s community engagement efforts for infectious disease response.

Our ideal candidate has the demonstrated ability to supervise a team of community health workers (CHW), establish relationships with internal and external stakeholders, and to work in a team environment. The successful candidate will be comfortable initiating and participating in community engagement efforts with the Division’s priority populations. They are willing to collaborate, plan and actively participate, as well as innovate and be forward thinking. This individual is detail-oriented, demonstrates skill in working with data, tracking resources, and reviewing and analyzing program and CHW activities to determine progress and effectiveness. The ideal candidate is also competent in using databases and generating reports. Interested applicants should be proficient in writing, developing, and providing presentations.


Detailed Statement of Duties and Responsibilities (these duties are a general summary and not all inclusive): 

  • Recruits, coordinates and supervises diverse group of Community Health Workers and ensures quality outreach services; makes recommendations for operations of CHW services.
  • Ensures coordinated outreach and public health follow-up for timely health assessments for refugees, and other eligible populations.
  • Identifies effective strategies in coordinating and supporting individuals through tuberculosis screening and treatment in the community through CHW services.
  • Uses risk communication strategies that respond to refugee health needs.
  • Works collaboratively with community agencies, local public health, medical institutions and TB clinics to promote access to culturally competent public health services.
  • Provides technical assistance and support to health care providers and other personnel on refugee and immigrant health issues.
  • Acts as a liaison between staff, local health department personnel, tuberculosis clinic staff and refugee service agencies to promote continuity of health care services.
  • Assists in development of systems and processes to improve and promote the integrity of CHW's data collection, as well as data collection on CHW activities.
  • Assists in preparation of critical reports and documentation to accomplish program objectives.
  • Works as part of a Division team with nursing and epidemiology to ensure coordinated and timely implementation of outreach activities to meet program deliverables within expected timelines.
  • Engages in community awareness health initiatives and training activities. This includes providing education and training on cultural and linguistic factors affecting access to, and utilization of, health services.
  • Works with other Bureau of Infectious Disease and Laboratory Sciences Divisions on infectious disease response to populations served by the Division.
  • Informs the public health system about emerging health issues among newly arrived refugees.
  • Represents the Division in meetings and conferences, develops and makes presentations on critical topics. 

Preferred Qualifications:

  • Bilingual skills are preferred.
  • Experience working with diverse populations across a variety of cultural backgrounds.


Last updated by Janet Umenta Aug 8.

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